One of the requirements of our remittance provider, Stripe (https://stripe.com/docs/connect/identity-verification), is to do an ID check; this is a measure required by the government in order to prevent fraud and money laundering and can take place in certain cases, when it is a question of large sums.
Stripe can suspend payments and request proof of identity.
In order to verify your account, we need to collect an ID from you and submit it to Stripe for verification.
Please note that this must be in color and include the front and back of your ID.
In case you want to take a photo of your ID with a smartphone, make sure that the photo is clear, and without reflection.
The scan or photo of your ID must be in JPEG format.
Once the identity document is verified (it takes an hour on average), the payments to your bank account start automatically.